How we collect, use and protect your information. Last updated 2026.
When you use our booking, contact or newsletter forms, we collect the details you provide directly — such as your name, phone number, email address, travel dates, and any preferences or requests you share with us.
We use this information to prepare quotes, confirm bookings, arrange transport, hotels and (where relevant) visa documentation, and to respond to your enquiries. With your consent, we may also send occasional updates about new routes or seasonal offers via the newsletter.
To deliver a booking, we share necessary details (such as your name and travel dates) with hotel partners, transport providers, and — for international or Umrah packages — airlines and visa processing services. We do not sell your personal information to advertisers or unrelated third parties.
Booking and contact information is stored securely and accessed only by Darwesh Travels staff involved in preparing or fulfilling your trip. We take reasonable technical and organizational steps to protect your information against unauthorized access.
This website may use basic, privacy-respecting analytics to understand how visitors use our pages. We do not use your browsing data to build advertising profiles.
You can ask us at any time what personal information we hold about you, request a correction, or ask us to delete information we no longer need to provide a service to you, by contacting us using the details below.
Our services are intended for adults booking travel for themselves and their families. We do not knowingly collect personal information directly from children.
We may update this policy from time to time to reflect changes in our practices. The current version will always be available on this page.
For any privacy-related questions or requests, contact us at hellodarweshtravels@gmail.com or 0314 4431945.
